Privacy Policy
Last updated: August 29, 2026
Found & Foraged operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services:
- Contact details — including your name, address, billing address, shipping address, phone number, and email address.
- Financial information — including credit card, debit card, and financial account numbers, payment card information, transaction details, and other payment details.
- Account information — including your username, password, security questions, preferences and settings.
- Transaction information — including the items you view, put in your cart, or purchase, return, exchange or cancel, and your past transactions.
- Communications with us — including the information you include when sending a customer support inquiry.
- Device and usage information — including information about your device, browser, network connection, IP address, and how you interact with the Services.
How We Use Your Personal Information
Depending on how you interact with us, we may use personal information for the following purposes:
- Provide, tailor and improve the Services — to process your payments, fulfill your orders, arrange shipping, manage returns, and create a customized shopping experience.
- Marketing and advertising — to send promotional communications and show relevant offers, where permitted.
- Security and fraud prevention — to authenticate your account and detect fraudulent, illegal or malicious activity.
- Communicating with you — to provide customer support and maintain our business relationship with you.
- Legal reasons — to comply with applicable law or respond to valid legal process.
Sharing Your Personal Information
We may share your personal information with service providers that help us operate the Services (such as payment processors, shipping carriers and analytics providers), with our partners where necessary to provide the Services, or where required to comply with the law or protect our rights.
Cookies
We use cookies and similar technologies to keep the Services working, remember your preferences, analyze how the Services are used, and support advertising. You can control or disable cookies through your browser settings.
Your Rights
Depending on where you live, you may have rights to access, correct, delete or restrict the use of your personal information, and to opt out of marketing communications. To exercise any of these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, contact us on WhatsApp at +852 5901 3809 or email andyxia8500@gmail.com.